Effective August 21, 2026

Privacy policy

DCA Cleaning Solutions respects your privacy. This policy describes information collected through this website and during customer service communications.

Information we collect

We may collect your name, phone number, email address, ZIP code, service address, preferred date, service selections, job description, uploaded photos or videos, communication preferences, and other information you choose to provide. Basic technical and usage information may also be collected through hosting, security, and analytics services.

How information is used

Information is used to prepare and review estimates, respond to questions, schedule and provide services, communicate appointment updates, document property condition, prevent spam or misuse, improve website performance, maintain business records, and comply with legal obligations.

SMS and mobile messaging privacy

If you voluntarily opt in to receive promotional SMS/text messages from DCA Cleaning Solutions, message frequency varies and message and data rates may apply. You may reply STOP at any time to opt out or HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing goods or services.

Mobile phone numbers, SMS opt-in data, and SMS consent records are not sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes. We may provide limited information to service providers that help us deliver and operate our messaging program, solely as necessary to provide those services. SMS consent is not transferred to third parties for marketing purposes.

Estimate form uploads

Photos and videos submitted through the estimate form should show only information relevant to the requested service. Do not upload identification documents, financial information, card details, private correspondence, or unrelated personal information.

Payments

Card payments are processed through Clover. DCA Cleaning Solutions does not ask customers to enter credit-card details into the Netlify estimate form and does not store complete card numbers through that form.

Cookies, analytics and advertising

This website uses cookies and similar technologies for site performance and measurement, and it loads advertising measurement tags from Google (Google Ads conversion tracking) and Meta (Meta Pixel). These tools record page views and completed actions such as submitting the estimate form, which lets us understand which advertising produces inquiries. They may set cookies in your browser and share limited event information with those providers. You can limit this through your browser's cookie settings, your device's tracking settings, and the ad-personalization controls Google and Meta each provide.

Service providers and sharing

Information may be handled by service providers that support website hosting, form processing, communications, file storage, analytics, security, and payment processing. Information may also be disclosed when reasonably necessary to comply with law, protect rights and safety, investigate misuse, or complete a business transaction. We do not sell personal information for money. Mobile phone numbers and SMS consent information are subject to the additional non-sharing protections described above.

Retention and security

Information is retained for as long as reasonably needed for the purposes described above, including service records, dispute resolution, tax, accounting, safety, and legal requirements. Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask to access, correct, or delete personal information, subject to legal and operational retention requirements. You may also ask to stop promotional communications. For SMS, reply STOP to opt out or HELP for assistance. Service-related communications may continue when needed to manage an active request or appointment.

Children’s privacy

This website is intended for adults requesting home or business services and is not directed to children under 13.

Policy updates

This policy may be updated as website practices or legal requirements change. The effective date at the top identifies the current version.

Contact

Privacy questions may be sent to info@dcacleaningsolutions.com or discussed by calling (404) 716-2720.