Reviews
We publish no rating we cannot prove.
There is no star average, no review count and no customer quotation anywhere on this site. This page explains why, and where to find what customers have actually said.
The policy
Why there is no 4.9 and no review total here.
A star average printed in a website's own HTML proves nothing. It cannot be audited, it cannot be traced to the people who left it, and it is the easiest number on a cleaning company's website to invent. So we do not print one.
No rating, review count or customer quote appears anywhere on this site unless it can be verified and traced to the platform the customer left it on. Nothing on this page is a testimonial.
The same rule applies to quotations. A testimonial with a first name and a city attached is not verifiable, so you will not find one here. What you will find is a description of the work, its published price, and the limits of what cleaning can do — which is the part a review would have to be checked against anyway.
What we will do instead
- Point you at the platform. Reviews belong on the platform the customer chose. Ours live on our Google Business Profile, where the count, the average and each individual review are Google's record rather than ours.
- Give you references on request. Call (404) 716-2720 and ask. We will put you in touch with recent local customers who have agreed to be contacted, along with the type of work performed.
- Publish the price list. Every figure on this site comes from one catalog, so you can compare us on the numbers rather than on adjectives.
- Say what cleaning cannot do. Our service terms set out the limits before you book, not after.
We stand behind the quality of our workmanship and will address concerns related to the agreed scope of service.
Google Business Profile
Where our reviews live.
Google's own listing for DCA Cleaning Solutions is the record we point to. It shows the review count and average as Google calculates them, and every individual review with the reviewer's own Google account behind it.
That button runs a Google Maps search for our name rather than pointing at a profile ID, and we have labeled it as a search for exactly that reason. When our Google Business Profile short link is published it will replace this button, and the two buttons above it will read "read our Google reviews" and "leave a Google review".
If you have used us
How to leave a review.
- Search Google or Google Maps for DCA Cleaning Solutions in Atlanta, GA.
- Open the business listing and choose Reviews, then Write a review.
- Say what work was done and how it went. We would rather have an accurate three stars than a flattering five.
We do not offer discounts, entries into draws or any other incentive in exchange for a review, and we never ask a customer to remove a negative one. If something went wrong, call (404) 716-2720 and let us try to fix it first — but the review is yours either way.
If something went wrong
Tell us before you tell the internet, if you are willing.
We stand behind the quality of our workmanship and will address concerns related to the agreed scope of service. Call (404) 716-2720 or email info@dcacleaningsolutions.com and describe what happened. Our return and refund policy sets out how we handle it.